Shipping and Returns

Shipping:

  • We currently only ship within Canada.
  • Orders over $100 qualify for free shipping from BC to Ontario and $120 in the Eastern Provinces.
  • Orders are processed within 2 business days. Please allow 3-8 business days for delivery depending on where you are in Canada.
  • Amethyst Crystal Organic Beauty cannot be held responsible for lost or stolen packages.

Return Policy:

We understand ordering products online can be difficult when it comes to choosing the correct shades. If you would like samples before purchasing, please email organicmua@gmail.com.

Exchanges can be made within 15 days if you have decided you no longer want that product. Opened products will not be accepted. Please email organicmua@gmail.com for instructions on how to return your item. If you are in the Vancouver lower mainland, exchange may be done in person.

You will be responsible for postage on returned items.

If your product arrived damage or defective, please email organicmua@gmail.com with your order # and a photo of the item in question.

And of course, do not hesitate to contact us when any questions or concerns!

Thank you

Amethyst Crystal Organic Beauty Team